Missing Items in Order: How to Get Refund for Partial Delivery

Understanding Partial Delivery and Your Rights

What Qualifies as Partial Delivery?

Partial delivery occurs when:

• •Some items missing: You ordered multiple products but received only some of them
• •Quantity shortfall: You ordered 5 units but received only 2
• •Incomplete sets: You ordered a complete set but received only partial components
• •Substituted items: Seller sent different items without authorization
• •Empty packages: Package arrived but was empty or contained wrong items
• •Damaged items removed: Carrier removed damaged items but you weren't refunded

Your Legal Rights Under Federal Law

FTC Mail/Telephone Order Rule guarantees:

• 1
  Right to receive what you ordered: Sellers must ship what you ordered or get your consent for substitutions
• 2
  Timely delivery: Items must arrive when promised or within 30 days
• 3
  Prompt refund: If items can't be delivered, you must receive a refund within specific timeframes
• 4
  Clear disclosure: Sellers must inform you of delays or shortages
• 5
  Option to cancel: You can cancel for missing items and receive a full refund

Uniform Commercial Code (UCC) provides:

• •Perfect tender rule: Seller must deliver exactly what was ordered
• •Right to reject: You can reject partial deliveries that don't match your order
• •Cover damages: Right to purchase elsewhere and recover price differences
• •Consequential damages: Compensation for losses caused by missing items

State-Specific Protections

Many states enhance federal protections:

California Civil Code § 1722: Strengthens mail order consumer rights with stricter timelines

New York General Business Law § 396-r: Requires detailed disclosure of item availability

Texas Business & Commerce Code: Provides additional remedies for incomplete deliveries

Florida Deceptive Trade Practices: Covers misleading availability claims

Immediate Steps When Items Are Missing

Step 1: Verify What's Missing (Same Day)

Create a detailed inventory immediately:

Physical inspection checklist:

• •Photograph the packaging (all sides, labels, condition)
• •Document everything you received with photos
• •Weigh the package if it seems too light
• •Save all packing materials and slips
• •Check for evidence of tampering or resealing
• •Review packing slip against actual contents
• •Note any substitutions or wrong items

Documentation to gather:

• •Original order confirmation with item list
• •Item prices and quantities ordered
• •Promised delivery date
• •Actual delivery date and time
• •Tracking information
• •Any delivery photos from carrier
• •Payment receipt showing total charged

Step 2: Contact the Seller Immediately

First contact protocol (within 24-48 hours):

```

Subject: Partial Delivery - Missing Items from Order #[NUMBER]

Dear [Company] Customer Service,

I am writing to report that my order #[NUMBER] placed on [DATE]

was delivered incomplete on [DELIVERY DATE].

ITEMS ORDERED:

• •[Item 1] - Quantity: [X] - Price: $[XX.XX]
• •[Item 2] - Quantity: [X] - Price: $[XX.XX]
• •[Item 3] - Quantity: [X] - Price: $[XX.XX]

Total Paid: $[XXX.XX]

ITEMS RECEIVED:

• •[Item 1] - Quantity: [X]

(Missing: Items 2 and 3)

MISSING ITEMS VALUE: $[XX.XX]

I have attached photographs of:

• •The delivered package and contents
• •Packing slip showing discrepancy
• •Shipping label and tracking information

I request one of the following resolutions within 5 business days:

• 1
  Ship the missing items with expedited delivery at no charge, OR
• 2
  Issue a full refund of $[XX.XX] for the missing items

Please confirm receipt of this complaint and your proposed resolution

by [DATE - 3 days from now].

Order Details:

• •Order Number: [NUMBER]
• •Order Date: [DATE]
• •Delivery Date: [DATE]
• •Tracking: [TRACKING NUMBER]

Thank you for your prompt attention to this matter.

[Your Name]

[Contact Information]

[Account Number if applicable]

```

Contact through multiple channels:

• •Email to customer service (creates record)
• •Online complaint form on website
• •Customer service chat (save transcript)
• •Phone call (record if legal in your state, note details)
• •Social media message (public posts get faster responses)

Step 3: Document Everything Systematically

Create a dispute folder (digital or physical):

Essential documents:

• 1
  Original order confirmation/receipt
• 2
  All email communications
• 3
  Chat transcripts
• 4
  Photos of delivered items and packaging
• 5
  Tracking history screenshots
• 6
  Delivery confirmation images
• 7
  Credit card/payment statements
• 8
  Any promotional offers or discounts applied
• 9
  Seller's terms and conditions (save PDF)
• 10
  Return/refund policy (save PDF)

Communication log template:

```

DATE: [MM/DD/YYYY]

TIME: [HH:MM AM/PM]

CONTACT METHOD: [Email/Phone/Chat/Social Media]

REPRESENTATIVE: [Name or ID#]

SUMMARY: [Brief description of conversation]

OUTCOME: [Action promised or resolution offered]

FOLLOW-UP NEEDED: [Yes/No - What and when]

REFERENCE NUMBER: [Case/ticket number]

```

Escalation Strategy When Seller Won't Cooperate

Second Contact: Formal Written Complaint (7 Days)

If you don't receive a satisfactory response within 5 business days:

```

Subject: SECOND NOTICE - Partial Delivery Dispute - Order #[NUMBER]

Dear [Company] Customer Service Manager,

This is my second attempt to resolve a partial delivery issue with

order #[NUMBER].

TIMELINE:

• •Order placed: [DATE]
• •Incomplete delivery: [DATE]
• •First complaint: [DATE]
• •Your response: [Describe response or note "No response received"]

OUTSTANDING ISSUE:

Missing items valued at $[XX.XX] have not been shipped or refunded

despite my initial complaint on [DATE].

ITEMS STILL MISSING:

• •[Item name] - $[XX.XX]
• •[Item name] - $[XX.XX]

EVIDENCE PROVIDED:

I have already submitted photographs and documentation proving the

incomplete delivery (attached again for reference).

LEGAL RIGHTS:

Under the FTC Mail Order Rule (16 CFR Part 435), you are required to:

• 1
  Deliver ordered merchandise when promised
• 2
  Provide prompt refunds for undelivered items
• 3
  Notify customers of delivery problems

RESOLUTION REQUIRED:

I require one of the following by [DATE - 7 days from now]:

• 1
  SHIP missing items with tracking confirmation, OR
• 2
  REFUND $[XX.XX] to my original payment method, OR
• 3
  PROVIDE written explanation with evidence that items were included

If this issue is not resolved by [DATE], I will have no choice but to:

• •Dispute the charge with my credit card company
• •File a complaint with the FTC
• •File a complaint with [State] Attorney General
• •Report to Better Business Bureau
• •Share my experience on consumer review platforms

I have been a customer since [DATE/YEAR] and have made [X] purchases.

I prefer to resolve this directly with your company.

Please confirm receipt within 24 hours and provide a resolution

timeline.

[Your Name]

[Account/Order Information]

[Contact Information]

Attachments: [List all attached evidence]

```

Third Contact: Executive Escalation (14 Days)

Research company executives:

How to find executive contacts:

• •Check company website "About Us" or "Leadership" pages
• •Search LinkedIn for CEO, CFO, VP of Customer Service
• •Use executive email formats: firstname.lastname@company.com
• •Try investor relations contacts
• •Check press releases for executive names

Executive complaint template:

```

Subject: Urgent: Unresolved Partial Delivery - Order #[NUMBER] - 14 Days

Dear [Executive Name],

I am writing to you as a last resort after two unsuccessful attempts

to resolve a partial delivery issue through your customer service

department.

EXECUTIVE SUMMARY:

• •Order #[NUMBER] placed [DATE] for $[XXX.XX]
• •Partial delivery received [DATE] - $[XX.XX] in missing items
• •First complaint: [DATE] - No resolution
• •Second complaint: [DATE] - No resolution
• •Total time unresolved: [XX] days

FINANCIAL IMPACT:

• •Amount paid: $[XXX.XX]
• •Value received: $[XX.XX]
• •Amount owed to me: $[XX.XX]

CUSTOMER SERVICE FAILURES:

[Briefly describe inadequate responses, delays, or lack of response]

MY TRACK RECORD:

• •Customer since: [YEAR]
• •Total purchases: [X] orders, $[X,XXX] spent
• •Previous issues: [None/Minimal]

DESIRED RESOLUTION:

A refund of $[XX.XX] for missing items within 5 business days.

NEXT STEPS IF UNRESOLVED:

I have prepared formal complaints for:

• •Federal Trade Commission
• •[State] Attorney General Consumer Protection Division
• •Better Business Bureau
• •Consumer Financial Protection Bureau (for payment dispute)

Additionally, I will:

• •Dispute charges with my credit card company
• •Share detailed reviews on major consumer platforms
• •Document this case study for consumer advocacy groups

I genuinely prefer to resolve this directly and maintain our business

relationship. Please have someone from your office contact me within

48 hours.

[Your Name]

[Contact Information]

[Account Details]

Attachments: [Complete documentation package]

```

Credit Card Dispute Process for Partial Delivery

When to File a Chargeback

File a credit card dispute when:

• •15-30 days have passed with no resolution
• •Seller refuses refund for missing items
• •Seller stopped responding to communications
• •Seller claims items were delivered despite evidence
• •You need immediate financial relief

How to File an Effective Dispute

Step 1: Contact your credit card issuer

Call the number on the back of your card and say:

> "I need to dispute a charge because I received only a partial delivery. The merchant charged me for items I never received and has not provided a refund despite multiple requests."

Step 2: Prepare your dispute package

Organize evidence:

• 1
  Proof of partial delivery:

- Photos of received items vs. order

- Packing slip showing discrepancy

- Delivery confirmation

• 2
  Proof of payment:

- Credit card statement

- Order confirmation

- Receipt with itemized charges

• 3
  Proof of attempts to resolve:

- All emails with seller

- Chat transcripts

- Phone call logs with dates/times

- Documentation of promised resolutions

• 4
  Value calculation:

- Itemized list of missing items

- Individual prices

- Total missing value

- Amount you're disputing

Step 3: Submit written dispute

```

[Your Name]

[Address]

[Account Number]

[Credit Card Company]

Disputes Department

[Address]

Re: Chargeback Request - Partial Delivery

Transaction Date: [DATE]

Transaction Amount: $[XXX.XX]

Merchant: [COMPANY NAME]

Disputed Amount: $[XX.XX]

Dear Disputes Department,

I am requesting a chargeback for a portion of the above transaction

due to partial delivery of merchandise.

TRANSACTION DETAILS:

• •Date: [DATE]
• •Amount Charged: $[XXX.XX]
• •Merchant: [COMPANY]
• •Order Number: [NUMBER]

ISSUE:

I ordered [X] items totaling $[XXX.XX]. Only [X] items valued at

$[XX.XX] were delivered. Items valued at $[XX.XX] were missing from

the shipment.

MISSING ITEMS:

• •[Item 1]: $[XX.XX]
• •[Item 2]: $[XX.XX]

Total Missing Value: $[XX.XX]

RESOLUTION ATTEMPTS:

• •[DATE]: First contact with merchant - requested refund
• •[DATE]: Second contact - escalated complaint
• •[DATE]: Third contact - executive complaint
• •[DATE]: Final contact - merchant refused resolution

The merchant has failed to provide the missing items or issue a

refund despite [X] contacts over [X] days.

REQUESTED ACTION:

I request a chargeback of $[XX.XX] representing the value of

undelivered merchandise.

SUPPORTING DOCUMENTATION:

• 1
  Order confirmation showing all items ordered
• 2
  Photographs of partial delivery
• 3
  Packing slip showing missing items
• 4
  Email correspondence with merchant
• 5
  Merchant's refund policy
• 6
  Delivery confirmation

I have fulfilled my obligation by attempting to resolve this directly

with the merchant. The merchant has breached the sales contract by

failing to deliver the complete order and refusing a refund.

Please confirm receipt of this dispute and provide a timeframe for

resolution.

Thank you for your assistance.

[Signature]

[Your Name]

[Date]

Enclosures: [List all attached documents]

```

Responding to Merchant Rebuttal

Sellers often claim:

Merchant: "Package weight confirms all items were included"

Your response:

• •Request official weight documentation
• •Compare to total weight of items ordered
• •Provide photos showing box was too light/small
• •Note that packing materials add weight

Merchant: "Packing slip error - all items were shipped"

Your response:

• •If all items were shipped, where are they?
• •Demand proof: warehouse footage, additional tracking
• •Photos prove what was actually in the box
• •Packing slip is their official record

Merchant: "Customer must have removed items before photos"

Your response:

• •Photos taken immediately upon opening
• •Timestamp on photos proves timing
• •No motive to scam for low-value items
• •Long customer history with no issues

Government Complaints for Maximum Pressure

Federal Trade Commission (FTC)

When to file: After 14-30 days without resolution

How to file:

• 1
  Visit ReportFraud.ftc.gov
• 2
  Select "Online Shopping"
• 3
  Choose "Didn't receive product"
• 4
  Provide detailed information
• 5
  Upload documentation

What the FTC does:

• •Collects complaint data
• •Identifies patterns of business misconduct
• •May investigate companies with many complaints
• •Can bring enforcement actions
• •Shares data with other agencies

FTC complaint tips:

• •Be specific about dollar amounts
• •Include company contact information
• •Describe resolution attempts
• •Note if company has a pattern (check other complaints)
• •Mention if you're elderly, disabled, or otherwise vulnerable

State Attorney General

Contact your state AG's consumer protection division:

Find your state office: https://www.naag.org/find-my-ag/

State AG complaint template:

```

[State] Attorney General

Consumer Protection Division

[Address]

Re: Consumer Complaint - Partial Delivery Fraud

Company: [COMPANY NAME]

Complaint Amount: $[XX.XX]

Dear Attorney General [NAME],

I am filing a formal consumer complaint against [COMPANY] for

fraudulent business practices related to partial delivery of

merchandise.

COMPLAINANT INFORMATION:

Name: [Your Name]

Address: [Your Address]

Phone: [Your Phone]

Email: [Your Email]

BUSINESS INFORMATION:

Company: [FULL LEGAL NAME]

Address: [Company Address]

Website: [URL]

Phone: [Company Phone]

Contact Person: [If known]

COMPLAINT DETAILS:

On [DATE], I placed an order with [COMPANY] for $[XXX.XX] covering

[X] items. On [DATE], I received a partial delivery containing only

[X] of the [X] ordered items.

Missing Items (Paid But Not Received):

• •[Item 1]: $[XX.XX]
• •[Item 2]: $[XX.XX]

Total Undelivered Value: $[XX.XX]

RESOLUTION ATTEMPTS:

I have made [X] attempts to resolve this with the company:

• •[DATE]: Initial complaint via email
• •[DATE]: Follow-up complaint
• •[DATE]: Executive escalation
• •[DATE]: Final demand

The company has [refused to provide a refund/stopped responding/

claimed delivery despite evidence to the contrary].

LAWS VIOLATED:

This practice appears to violate:

• •FTC Mail Order Rule (16 CFR Part 435)
• •[State] Consumer Protection Act
• •[State] Deceptive Trade Practices Act
• •Uniform Commercial Code provisions on perfect tender

REQUESTED ACTION:

I request that your office:

• 1
  Investigate [COMPANY]'s business practices
• 2
  Facilitate a refund of $[XX.XX]
• 3
  Determine if this is a pattern affecting other consumers
• 4
  Take appropriate enforcement action

SUPPORTING DOCUMENTATION:

[List all attached evidence]

I am available to provide additional information or testimony as

needed.

Thank you for protecting [STATE] consumers.

[Signature]

[Your Name]

[Date]

Attachments: [Evidence package]

```

Better Business Bureau (BBB)

File a BBB complaint: bbb.org/file-a-complaint

BBB advantages:

• •Fast response (companies typically respond within 7-14 days)
• •Public record affects company rating
• •Many companies take BBB complaints seriously
• •Free mediation service
• •Simple online process

BBB complaint strategy:

• •Select correct business location
• •Be factual and professional
• •Include dollar amounts
• •Attach key evidence
• •Specify desired resolution
• •Note if company is BBB accredited (they respond faster)

Special Scenarios and Solutions

Marketplace Sellers (Amazon, eBay, Etsy)

Amazon partial delivery:

• 1
  Go to Orders > Problem with Order
• 2
  Select "Items missing from package"
• 3
  Choose items and quantities missing
• 4
  Request refund or replacement
• 5
  If denied, escalate to A-to-z Guarantee claim

Amazon A-to-z template:

```

I ordered [X] items but received only [X] items. The following were

missing from the package:

• •[Item name] - Order quantity: [X]
• •[Item name] - Order quantity: [X]

I have photographic evidence showing:

• •The sealed package upon arrival
• •All contents removed from package
• •Packing slip showing missing items

Seller has [not responded/refused refund/claimed all items shipped].

I request a full refund of $[XX.XX] for the missing items under

Amazon's A-to-z Guarantee.

Evidence attached: [List photos]

```

eBay Money Back Guarantee:

• 1
  Request return within 30 days
• 2
  Select "Item not as described"
• 3
  Explain partial delivery
• 4
  Upload evidence
• 5
  eBay decides within 48 hours if seller doesn't respond

Etsy case escalation:

• 1
  Message seller first (required)
• 2
  Wait 3 days for response
• 3
  Open case in Orders > Help with Order
• 4
  Provide evidence of partial delivery
• 5
  Etsy mediates between you and seller

Grocery Delivery Services (Instacart, Amazon Fresh)

Immediate action:

• •Report missing items through app within 24 hours
• •Take photos of delivery before putting items away
• •Check app for automatic refund processing

Instacart missing item reports:

• •Automatic refunds for items under $10-15
• •Credit to account, not original payment method
• •Pattern of reports may trigger account review

If refund denied:

• •Contact customer service via chat
• •Escalate to supervisor
• •Request review of delivery photo
• •Point out items visible/not visible in photo

Subscription Boxes

Common issues:

• •Advertised items missing from box
• •Lower value substitutions without notice
• •Box arrives damaged with items missing

Resolution steps:

• 1
  Check subscription terms for guarantees
• 2
  Compare received box to advertised contents
• 3
  Document value difference
• 4
  Request specific missing items or credit
• 5
  If ongoing issue, cancel and dispute future charges

International Orders

Additional challenges:

• •Customs may remove items
• •Longer shipping times complicate disputes
• •Different consumer protection laws

Strategies:

• 1
  Check if customs inspection notice included
• 2
  Contact customs office if items removed
• 3
  File insurance claim if shipping was insured
• 4
  Dispute charges for items confirmed lost
• 5
  Use PayPal for international transactions (better protection)

Preventing Future Partial Delivery Issues

Before You Order

Seller vetting checklist:

• •Check BBB rating and complaint history
• •Read recent reviews (sort by "most recent")
• •Look for "incomplete order" complaints
• •Verify seller has been in business 1+ years
• •Check return/refund policy clarity
• •Confirm contact information is legitimate
• •Test customer service responsiveness before ordering

Payment method protection:

• •Use credit cards (not debit cards) for best dispute rights
• •Consider PayPal for additional buyer protection
• •Avoid wire transfers, prepaid cards, cryptocurrency
• •Keep payment confirmation records

During Ordering

Documentation practices:

• •Screenshot order page before completing purchase
• •Save order confirmation email immediately
• •Screenshot item descriptions and prices
• •Note promised delivery date
• •Save promotional offers or discount codes applied
• •Print or PDF order receipt

Upon Delivery

Inspection protocol:

• 1
  Video record unboxing for valuable/fragile items
• 2
  Check package weight against expected weight
• 3
  Photograph package before opening (all sides)
• 4
  Photograph packing slip and contents together
• 5
  Compare contents to packing slip immediately
• 6
  Report discrepancies within 24 hours
• 7
  Keep all packaging for 30 days

Delivery photo requests:

• •Request delivery photo service when available
• •Ask delivery driver to photograph package at doorstep
• •Use doorbell cameras to record deliveries
• •Note if package appears damaged or tampered

Success Metrics: What to Expect

Realistic Timeline for Resolution

Direct resolution with seller: 3-14 days

• •Initial response: 1-3 business days
• •Investigation: 2-5 business days
• •Resolution: 3-7 days after investigation

Credit card dispute: 30-90 days

• •Temporary credit: Often within 10 days
• •Investigation: 30-60 days
• •Final decision: 60-90 days

Government complaint: 30-180 days

• •FTC: Complaint recorded, no individual resolution
• •State AG: 30-90 days for mediation
• •BBB: 7-30 days for business response

Success Rates by Method

Based on consumer advocacy data:

• •Direct contact (first attempt): 60-70% success rate
• •Executive escalation: 80-85% success rate
• •Credit card dispute: 85-90% success rate (with good documentation)
• •BBB complaint: 75-80% business response rate
• •State AG complaint: 60-70% mediation success rate

Signs Your Case Is Strong

You're likely to win if you have:

✓ Clear photographic evidence of partial delivery

✓ Packing slip showing missing items

✓ Immediate reporting (within 24-48 hours)

✓ No prior dispute history with seller

✓ Reasonable missing item value

✓ Documented attempts to resolve

✓ Consistent account of events

Red Flags That Weaken Your Case

Your case may be challenged if:

✗ Delayed reporting (weeks after delivery)

✗ No photographic evidence

✗ History of disputes/returns with seller

✗ Extremely high-value claims

✗ Seller has proof of weight/contents

✗ Inconsistent statements

✗ Package shows signs of tampering after delivery

Legal Action for High-Value Disputes

When to Consider Small Claims Court

File in small claims if:

• •Missing items value exceeds $500-1,000
• •You have strong documentation
• •Seller refuses all resolution attempts
• •Credit card dispute was denied
• •You're willing to invest time in court process

Small claims advantages:

• •No attorney required
• •Lower filing fees ($30-100 typically)
• •Faster than regular court (2-4 months)
• •Informal procedures
• •Can sue for filing costs

Small claims preparation:

• 1
  Calculate total damages:

- Missing item value

- Shipping costs paid

- Filing fees

- Lost time (if allowed in your state)

• 2
  Gather evidence:

- Organized timeline

- All documentation

- Witness statements if applicable

- Photos enlarged for court presentation

• 3
  Prepare presentation:

- 5-10 minute clear summary

- Visual aids (printed photos)

- Itemized damage calculation

- Statement of desired judgment

Demand Letter Before Court

Send 30 days before filing:

```

[Your Name]

[Address]

[Company Legal Department]

[Company Name]

[Address]

CERTIFIED MAIL - RETURN RECEIPT REQUESTED

Re: FINAL DEMAND BEFORE LEGAL ACTION

Order #[NUMBER] - Partial Delivery Dispute

Amount Owed: $[XXX.XX]

Dear [Company]:

This is formal notice of my intent to pursue legal action if this

matter is not resolved within 30 days of receipt of this letter.

FACTS:

• •Order placed: [DATE] for $[XXX.XX]
• •Partial delivery: [DATE] - $[XX.XX] in items missing
• •First complaint: [DATE]
• •Attempts to resolve: [X] contacts over [X] days
• •Current status: No refund, no resolution

AMOUNT OWED:

Missing merchandise value: $[XX.XX]

Shipping charges for missing items: $[XX.XX]

Time spent resolving (X hours): $[XX.XX]

TOTAL AMOUNT OWED: $[XXX.XX]

LEGAL BASIS:

Your failure to deliver the complete order and refusal to provide a

refund violates:

• •Breach of contract (sale agreement)
• •FTC Mail Order Rule
• •[State] Consumer Protection Act
• •Uniform Commercial Code § 2-601 (Perfect Tender Rule)

DEMAND:

I demand payment of $[XXX.XX] within 30 days of receipt of this letter.

If payment is not received by [DATE], I will:

• 1
  File suit in [County] Small Claims Court
• 2
  Seek additional damages including:

- Court filing fees

- Service of process costs

- Interest on amount owed

- Attorney fees if permitted by state law

• 3
  Report this matter to additional regulatory agencies
• 4
  Pursue collection of any judgment obtained

This is my final attempt to resolve this matter without litigation.

[Signature]

[Your Name]

[Date]

Enclosures: Summary of evidence (see attached index)

```

Key Takeaways

Act Fast

• •Report missing items within 24-48 hours
• •Document everything immediately
• •Don't wait to see if items arrive later

Document Thoroughly

• •Photos are your strongest evidence
• •Save all communications
• •Create organized records
• •Video unboxing for high-value items

Escalate Strategically

• •Start with direct contact
• •Escalate to executives for resolution
• •Use credit card disputes effectively
• •File government complaints for pressure

Know Your Rights

• •You paid for items you must receive
• •Sellers can't keep payment for undelivered goods
• •Multiple laws protect you
• •You have leverage

Use Multiple Channels

• •Contact seller through every available method
• •File complaints with multiple agencies
• •Post public reviews (factual only)
• •Create pressure from all directions

Get Help with Your Partial Delivery Dispute

Missing items in your order isn't just frustrating—it's a violation of your consumer rights. Whether you're missing a $20 item or $2,000 in merchandise, you deserve either the products you paid for or a full refund.

Niptado can help you:

• •Generate customized demand letters
• •File complaints with relevant agencies
• •Navigate credit card disputes
• •Escalate to executives
• •Prepare small claims documentation

Our AI-powered platform creates professional complaints tailored to your specific situation, increasing your chances of a successful resolution.

[Start Your Partial Delivery Complaint →]

---

*This guide is for informational purposes only and does not constitute legal advice. Consumer protection laws vary by state and situation. For specific legal guidance, consult with a licensed attorney in your jurisdiction.*

*Last updated: January 2025*