Consumer Forum in Kochi
Understand consumer forum hierarchy, jurisdiction rules, and which forum handles your case
Understanding Consumer Forums in Kochi
Consumer forums are quasi-judicial bodies set up under the Consumer Protection Act, 2019. They provide a speedy and inexpensive mechanism for resolving consumer disputes. Kochi has consumer forums at different levels based on claim value.
Three-Tier Forum System
1. District Consumer Forum
Up to ₹1 CroreHandles complaints where the claim value does not exceed ₹1 Crore. This is the first level where most consumer complaints are filed.
Kaloor, Near District Court
Phone: 0484-2407-4521
2. State Consumer Commission
₹1 Cr - ₹10 CrHandles complaints with claim value exceeding ₹1 Crore but not exceeding ₹10 Crore. Also hears appeals from District Forum orders.
Medical College, Thiruvananthapuram
Phone: 0471-2557-2341
3. National Consumer Commission
Above ₹10 CrHandles complaints with claim value exceeding ₹10 Crore. Also hears appeals from State Commission orders. Located in New Delhi.
Trikoot-II Building, Bhikaji Cama Place, New Delhi - 110066
Phone: 011-2467-1111
Which Forum Should You Approach?
| Claim Value | Forum Level | Location |
|---|---|---|
| Up to ₹1 Crore | District Forum | Kochi |
| ₹1 Crore - ₹10 Crore | State Commission | Thiruvananthapuram |
| Above ₹10 Crore | National Commission | New Delhi |
Jurisdiction Rules for Kerala
Recent Statistics - Kochi Consumer Forum
Case Status (Current Year)
Top Complaint Categories
Notable Judgments from Kochi
Defective Electronics - ₹2.5 Lakh Compensation
Consumer won against major electronics brand for selling defective refrigerator. Court awarded full refund plus ₹50,000 for mental agony.
Resolved in 23 daysE-commerce Fraud - Company Ordered to Refund
Online marketplace held liable for delivering counterfeit product. Consumer awarded full refund and compensation.
Resolved in 27 daysService Deficiency - Telecom Provider Fined
Telecom company penalized for poor service quality and billing errors. Consumer received refund and ₹25,000 compensation.
Resolved in 18 daysQuick Actions
Top Complained Companies
Nearby Cities
Need Help?
Contact National Consumer Helpline for immediate assistance