How to file consumer complaint in Mumbai?

To file a consumer complaint in Mumbai, visit the District Consumer Forum at Mini Sion Hospital Building, Ground Floor, Sion West. Prepare all documents including purchase receipt, photos, and communication. File the complaint with court fee payment.

What is the success rate of consumer complaints in Mumbai?

The success rate for consumer complaints in Mumbai is 73%. On average, cases are resolved in 24 days.

Do I need a lawyer for consumer complaint in Mumbai?

No, you don't necessarily need a lawyer. Consumer forums are designed for self-representation. However, for complex cases or high-value claims, you may consider hiring a consumer lawyer. Free legal aid is also available for eligible individuals.

Consumer Protection Lawyers in Mumbai

Learn how to find experienced consumer lawyers, typical fees, and when you need legal help

4,523

Total Complaints Filed

73%

Success Rate

Avg. Resolution Days

412

Monthly Complaints

Important Note

We don't maintain a list of specific lawyers. However, this guide will help you find the right consumer protection lawyer in Mumbai and decide if you need one.

How to Find a Consumer Lawyer in Mumbai

1. Bar Association

Bombay Bar Association

High Court, Fort

Phone: 022-2262-3456

Visit Website

2. Online Directories

Bar Council of India website
Legal services portals (LawRato, Vakilsearch)
Google reviews and ratings

3. Court Visit

Visit the consumer court on a hearing day and observe lawyers in action. You can approach them directly after hearings.

4. Referrals

Ask friends, family, or colleagues who have filed consumer complaints. Personal recommendations are often the best.

What to Look for in a Lawyer

Experience: At least 3-5 years in consumer law

Success Rate: Ask about win percentage

Communication: Should explain legal terms clearly

Transparency: Clear about fees and timeline

Availability: Accessible via phone/email

Local Knowledge: Familiar with Mumbai courts

Questions to Ask Before Hiring

1
How many consumer cases have you handled in Mumbai?
2
What is your fee structure? (flat fee vs hourly vs success-based)
3
What is the expected timeline for my case?
4
Will you handle my case personally or delegate to juniors?
5
Can you provide references from past clients?
6
What are the chances of winning my case?

Typical Lawyer Fees in Mumbai

Simple Cases (up to ₹1 Lakh)₹5,000 - ₹15,000

Medium Cases (₹1-10 Lakh)₹15,000 - ₹50,000

Complex Cases (above ₹10 Lakh)₹50,000+

Per Hearing (if charged separately)₹2,000 - ₹10,000

Note: Fees vary based on lawyer's experience and case complexity. Always get a written agreement.

Do You Really Need a Lawyer?

Consumer courts are designed for self-representation. You may NOT need a lawyer if:

Your case is straightforward with clear evidence
Claim amount is relatively small (under ₹50,000)
You have all necessary documents and proof
You can attend hearings personally

File Complaint Without a Lawyer

Quick Actions

File Complaint Calculate Claim Download Templates

Top Complained Companies

Amazon#1

Flipkart#2

Swiggy#3

HDFC Bank#4

Airtel#5

Nearby Cities

Consumer Court in Mumbai Consumer Lawyer in Mumbai File Complaint in Mumbai Legal Aid in Mumbai Consumer Forum in Mumbai

Need Help?

Contact National Consumer Helpline for immediate assistance

1800-11-4000 (Toll-Free)

help@consumeraffairs.nic.in