Consumer Court in Kolkata
Find consumer court addresses, contact details, jurisdiction, and filing procedures
2,943
Total Complaints Filed
68%
Success Rate
29
Avg. Resolution Days
278
Monthly Complaints
Consumer Courts in Kolkata
District Consumer Disputes Redressal Forum, Kolkata
District LevelAddress
Paribesh Bhawan, LA Block, Sector III, Salt Lake, Kolkata, West Bengal - 700098
Phone
033-2359-6421
Email
dcrf.kolkata@nic.in
Working Hours
Mon-Fri: 10:30 AM - 5:00 PM
Jurisdiction
Claims up to ₹1 Crore within Kolkata district
State Consumer Disputes Redressal Commission, West Bengal
State LevelAddress
Paribesh Bhawan, LA Block, Sector III, Salt Lake, Kolkata, West Bengal - 700098
Phone
033-2359-6587
Email
scdrc.westbengal@nic.in
Working Hours
Mon-Fri: 10:30 AM - 5:00 PM
Jurisdiction
Appeals and claims above ₹1 Crore up to ₹10 Crore for West Bengal
How to File a Complaint
- 1Determine Jurisdiction: Check claim amount to decide District (up to ₹1 Cr) or State Commission (₹1-10 Cr)
- 2Prepare Documents: Purchase bill, warranty card, correspondence, photos of defect
- 3Draft Complaint: Use our free complaint generator or download format from court website
- 4Pay Court Fee: Fee varies by claim amount (typically 1-5% of claim value)
- 5Submit: File in person at court office or online (if e-filing available)
Required Documents Checklist
- Original purchase receipt/invoice
- Warranty/guarantee card (if applicable)
- Product photos showing defect
- Communication with seller/service provider
- Legal notice sent (if any)
- Affidavit (self-declaration)
- Copies for court and opposite party
- Court fee payment receipt
Court Fee Structure
| Claim Amount | Court Fee |
|---|---|
| Up to ₹1 Lakh | ₹200 - ₹500 |
| ₹1 Lakh - ₹5 Lakh | ₹500 - ₹2,000 |
| ₹5 Lakh - ₹20 Lakh | ₹2,000 - ₹5,000 |
| Above ₹20 Lakh | ₹5,000 - ₹10,000 |
Note: Fees may vary by state. Check with the court for exact fee structure.
Quick Actions
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Nearby Cities
Need Help?
Contact National Consumer Helpline for immediate assistance
1800-11-4000 (Toll-Free)
help@consumeraffairs.nic.in